Official Notices

Official Notices & Announcements

Important updates regarding our operations, policies, and services.

Scheduled System Maintenance

Urgent

We will be performing essential database maintenance to improve performance and security. All services, including the client portal, will be unavailable during this window.

Date: December 5, 2025

Time: 1:00 AM - 5:00 AM EST

New Data Privacy Policy Effective

Policy

A revised Data Privacy Policy has been published, detailing changes to how we handle user data in accordance with new regulatory standards. We encourage all users to review the updated document.

Effective Date: November 30, 2025

Link: View Full Policy

Adjusted Holiday Support Hours

Schedule

Our customer support and operational hours will be adjusted during the upcoming holiday season. Normal 24/7 service will resume on January 2nd. Emergency support remains available.

Period: December 24, 2025 - January 1, 2026

Support: Limited availability (Check FAQ for details)

Project Phoenix Phase I Completion

Update

We are thrilled to announce the successful conclusion of the first phase of Project Phoenix. All early access users will receive a detailed performance review next week.

Date: November 22, 2025

Contact: Project Lead, Jane Doe

-- End of Official Notices --

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